GPISD District Communications Protocol

  • Galena Park ISD will provide regular communication with parents/guardians throughout the school year.  We will communicate:

    District programs and procedures information with:

    • District website (
    • District mobile app (Galena Park I.S.D.)
    • Student Handbook (available on website/hard copies can be requested)
    • Monthly parent newsletters (Parent Connect)
    • District magazine (GPS)
    • Automated emails/text messages

    District/Campus program or event announcements and reminders with:

    • District website
    • District mobile app
    • Monthly parent newsletters
    • District mobile app
    • Facebook/Twitter
    • Local newspaper (North Channel Star)
    • Automated emails/text messages/phone calls

    District/Campus incident notifications with:

    • Automated emails/text messages/phone calls
      (Our goal is to provide this message by the end of the same school day if possible).

    School Closing Notifications or Emergency/Urgent Parent Notifications with:

    • Automated calls will be made to all phone #’s on file
    • Automated emails/text messages will be sent to all addresses/#’s on file
    • Facebook/Twitter
    • District website
    • Local media outlets (for school closing information) will be contacted:
      • KPRC-Channel 2
      • KHOU-Channel 11
      • KTRK-Channel 13
      • KRIV-Channel 26
      • KIAH-Channel 39
      • KTMD-Channel 47 (Telemundo)
      • KXLN-Channel 45 (Univision)
      • KTRH-740

    School Closing notifications will be made as quickly as possible after the decision is made to close schools.  We would always prefer this to occur the evening before, but in the event a decision is made the morning of, our goal is to start the automated callout system and post notifications by 5:00 a.m.

    Parent/Student Opportunities (scholarships, health tips, community events) with:

    • Monthly parent newsletters (Parent Connect)
    • District website
    • District mobile app
    • Facebook/Twitter
    • Automated emails/texts

    District/Campus highlights and good news with:

    • Monthly parent newsletters
    • Facebook/Twitter
    • District mobile app
    • District website
    • District YouTube channel (GalenaParkISDSchools)
    • District magazine
    • Local newspaper

    Student record alerts (attendance, fee due, missing book, etc.) with:

    • Automated emails/text messages
    • Direct calls to phone # on file

    Galena Park ISD distributes routine publications for all parents/guardians:

    1. Parent newsletters:

    • By the last day of each month
    • By automated emails/text messages
    • By posting on district website and social media platforms

    2. GPS (district magazine) three times during the year:

    • In August by mailing to all GPISD resident addresses
    • In January and April/May by automated email/texts, district website and social media platforms

    Galena Park ISD utilizes Blackboard ParentLink to send automated messages to parents and guardians. This system is used for emergency messages, as well as general information that should be of interest to parents. Our database is updated daily from our student management system, and the phone numbers and email addresses given during enrollment or returning student verification are used. We strive to comply with the Telephone Consumer Protection Act (TCPA) and promptly remove incorrect numbers when we are notified.

    Parents are able to manage which numbers and email addresses receive information or opt out of receiving messages by logging into our Blackboard portal, Blackboard ParentLink. You will need your child’s student ID number for Skyward in order to access the system.  Links for the Blackboard portal can be found on the district’s website / Communications Department.

    Galena Park ISD ParentLink users can opt out of:

    • Phone calls: Call the Blackboard Phone Hotline at "855-502-STOP (855-502-7867)".
    • Text (SMS) messages: Reply STOP to any Blackboard system text or to "60680" for non-emergency messages. Reply STOP to "54968" to opt out of emergency messages.
    • Emails: Click the unsubscribe link from any email they receive.

    Galena Park ISD ParentLink users can opt back into:

    • Phone calls: Call the Blackboard Phone Hotline at "855-502-STOP (855-502-7867)" from the phone line that has been opted out.
    • Text (SMS) messages: Reply START to "60680" from the phone line that has been opted out for non-emergency messages. Reply START to "54968" for emergency messages.